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Refund Policy

Last updated: April 17, 2026

Our Refund Commitment

We want you to be completely satisfied with QuoteBase. If our platform doesn't meet your needs, we offer a straightforward refund policy.

30-Day Money-Back Guarantee

All new subscriptions (Starter, Team, and Enterprise plans) come with a 30-day money-back guarantee. If you're not satisfied with QuoteBase for any reason, you can request a full refund within 30 days of your initial purchase.

  • Applies to first-time subscribers only
  • Must be requested within 30 days of initial purchase
  • Full refund of subscription fees - no questions asked

Refund Process

Step 1: Contact Support

Email hello@quotebase.io with your refund request, including your account email and reason for refund (optional but helps us improve).

Step 2: Confirmation

Our team will confirm your refund request within 24 hours. We may ask if there's anything we can do to improve your experience.

Step 3: Processing

Once confirmed, your refund will be processed to your original payment method. This typically takes 5-10 business days.

Step 4: Access Period

You'll have 7 days from confirmation to export your data before account access is removed. We'll send you a data export link automatically.

Refund Timeline

  • Within 24 hours
    Refund request confirmation
  • Within 3-5 business days
    Refund processed to original payment method
  • Within 5-10 business days
    Funds appear in your account (depends on your bank)

Non-Refundable Items

The following items are not eligible for refunds:

  • Subscriptions past the 30-day guarantee period
  • Renewal charges (you can cancel before renewal to avoid future charges)
  • Custom development work or professional services (Enterprise plans)

Contact Us

For refund requests or questions about our refund policy:

Response Time: Within 24 hours (business days)

Changes to This Policy

We may update this Refund Policy from time to time. We'll notify you of any significant changes via email. The most current version will always be available on this page.

For more information, please refer to our Terms of Service and Privacy Policy

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